Terms of service
Last updated 6 November 2026
These terms apply to DATUM, a service provided by TOVELLY PTY LTD ("we", "us") to the business that signs up ("you"). By creating an account you agree to them on behalf of that business.
1. What DATUM does
DATUM helps you record environmental licence conditions, monitoring results and occupational hygiene samples, and shows what is due, overdue or over a limit. It prepares records and exports for you to review and lodge.
2. You remain responsible for compliance
- You are, and remain, the licence holder and duty holder. DATUM does not lodge anything with a regulator, and we do not take on any of your legal duties.
- Licence conditions are entered by you. Check that what you enter matches your licence.
- Hygiene limits are taken from Australian legislation and Safe Work Australia documents, with the source shown. Limits marked "To be confirmed" have not been confirmed as applying in your state. The law changes, and we may not reflect a change straight away. Check any result that matters against the source and with a competent person, such as an occupational hygienist.
- DATUM is not legal, hygiene or environmental advice.
3. Your account
Keep sign-in details secure and tell us promptly about any unauthorised use. Your admins control who in your business can see and change your records.
4. Trial, fees and cancellation
- New accounts get a 14-day free trial.
- After the trial, DATUM costs the price shown on our website per site per month, plus GST, billed monthly in advance through our payment provider. We will give you a tax invoice.
- To cancel, email ben@tovelly.com.au from a company admin's address. Cancellation takes effect at the end of the paid month. We do not refund part months, except where the law requires it.
- We will give you at least 30 days' notice of any price change.
5. Your data
- Your records belong to you. You give us permission to store and process them only to provide DATUM.
- You can export your records at any time. After you cancel, you have 60 days to export them before we may delete them. Some records, such as air monitoring records, may have to be kept for many years under work health and safety law: keeping your own copy is your responsibility.
- Do not enter individual health monitoring results or other sensitive personal information. DATUM is not designed to hold them.
- How we handle personal information is set out in our privacy policy.
6. Acceptable use
Do not misuse DATUM, try to reach other customers' data, interfere with the service, or use it for anything unlawful.
7. Availability and changes
We aim to keep DATUM available and to back up data daily, but we do not promise uninterrupted service. We may improve or change features. We will tell you before making a change that materially reduces what you pay for.
8. Liability
Nothing in these terms excludes any right you have under the Australian Consumer Law that cannot be excluded. Subject to that, we are not liable for indirect or consequential loss, or for any fine, penalty or loss arising from your compliance obligations. Our total liability to you is limited to the fees you paid us in the 12 months before the claim.
9. Ending the service
You can stop using DATUM at any time. We may suspend or end an account for unpaid fees or a serious breach of these terms, after giving notice where reasonable.
10. General
These terms are governed by the law of Western Australia. We may update them, and will give you at least 30 days' notice of a material change. Questions: ben@tovelly.com.au.